What to expect when you first contact a domestic law firm?
You have taken the first step and have reached out to a domestic law firm, what can you expect now? Depending on the size of the firm you are contacting, the voice on the other end of the phone can either be a receptionist, paralegal, legal assistant or an attorney.
The first question you can expect to be asked is your name and the name of the other person involved (spouse, girl friend, former spouse, etc) or any other parties involved in your situation.
We have had clients call in and not want to give us this information; however, this information is vital in determining if we have any conflicts that would prohibit the firm from assisting you.
Once it is determined that there are no conflicts, the next step will be getting details of your situation. During your first phone call you can expect to be asked a good number of questions about your current situation. The person on the other end of the phone is not being nosy; they are just doing their job. They need to be thorough and get as much information from you as possible so that the attorney has some background on your situation prior to the first meeting.
Hopefully, the person will be interested in what you are saying and not trying to do three other tasks while on the phone with you. Remember this first phone call is a two-way street. Do you like the person on the phone? Does this sound like the type of person you would like to speak with on a regular basis? Realistically, you could be talking to this person quite frequently, so make sure you feel comfortable with this person.
Once the information is gathered, and you feel comfortable with the person on the other end of the phone, an appointment will be set up with an attorney. The person should make sure that you understand the cost, length of time for the meeting, location of the appointment, etc. You will undoubtedly have a great deal of legal questions, but this person cannot (and should not) answer your legal questions.
At Frye Law Offices, we pride ourselves on having an amazing support staff. Clients have always told us that our staff has been professional, empathetic, and effective. From the first moment you contact our firm, you will experience the knowledge, experience and personal attention you need.
If you feel that our firm can help you, please give us a call at 919.846.8807.
**Written by FLO Office Manager, Christine Universal**

