You have taken the first step and have reached out to Frye Law Offices, what can you expect now?   When you call in you can expect to speak with either Chris or Cindy, both are legal assistants with our firm.

The first question you can expect to be asked is your name and the name of the opposing party or any other parties involved in your situation.  We have had clients call in and not want to give us this information; this information is vital in determining if we have any conflicts of interest.

Once it is determined that there are no conflicts, the next step will be hearing about the initial details of your situation.  During your first phone call you can expect to be asked a fair number of questions about what is causing you to call our firm.  Our staff needs to be thorough and get as much information from you as possible so that your time with Katherine Frye or Lynn Bruce is as effective as possible.  Please remember that any information discussed with either of our two legal assistants will be in confidence, meaning the only person they will discuss your situation with is the attorney with whom you are scheduling an appointment.

Once the information is gathered an appointment will be set up with the Katherine or Lynn. Our staff will provide you directions and ask for a secure email address so that we can send you some initial information prior to your appointment.

At Frye Law Offices, we pride ourselves on having an amazing support staff. Clients have always told us that our staff has been professional, empathetic, and effective. From the first moment you contact our firm, you will find the knowledge, experience and personal attention at the time when you need it most. Please call us at 919.846.8807.

**Contributed by FLO Office Manager, Christine Universal

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Since 2006, I have been certified by the NC Dispute Resolution Committee as a Family Financial Mediator. Ever since I began practicing family law, I knew that I wanted to become a mediator. Why? Instead of fighting for my client, I wanted to empower parties to resolve their own disputes. As a party’s attorney, I can only do so much, and I have an ethical obligation to represent my client. Mediation is one of the best tools for people to resolve their own issues.

In Wake County, we are lucky to have a wonderful group of attorneys who work as mediators. All of these attorneys have been practicing for 15 plus years, so I knew I would have to pay my dues before I could be considered by our bar as an effective mediator. I’m still paying my dues, but sometimes I found myself doubting the process and my skills as a mediator.

Recently I completed a mediation, and after we reached a resolution, both sides commented on how much they appreciated my services and how their expectations were pretty low when entering the mediation. Weeks after the mediation, I received the following email from one of the parties:

Mrs Frye,

Thank you for everything you did while meeting with us. Helping ending this long hard battled I endured.

My sprit and drive have been renewed! I was thrilled to help these people, and I hope to help more people in the near future.

News family law, mediation, settlement